Cell Phone Usage Statistics

According to the latest statistics, the amount of time people spend on their smartphones around the world continues to increase. Here’s the latest data from 2022 (source).

• On average, people spend 3 hours and 15 minutes on their phones per day.
• Individuals check their phones an average of 58 times each day.
• 1 in 5 smartphone users spends upwards of 4.5 hours on average on their phones every day.
• Weekdays average more smartphone use than weekends.
• 3 in 4 Gen Zers claim to spend too much time on their smartphones.
• Across the day, the mean time spent on a smartphone per pick-up is around 1 minute 15 seconds.
• By 2027, there are expected to be 7.69 billion smartphone subscriptions - just 200 million shy of the current global population.

It’s a smart move to reach your customers on their phone, but it must be done with finesse. If you send too many email campaigns, they’ll end up in a spam folder, and your domain will be blacklisted. That can have catastrophic consequences for a business. In addition, sending too many irrelevant text messages will get your number blocked by individual users and perhaps by the carrier itself. There are strategies to use email and text campaigns to leave a positive impression on your customer base

Text Campaigns

Many service providers have noted an increase in customer loyalty after sending out SMS text reminders. This strategy has worked very well for medical doctors, eyecare specialists, dentists, psychologists, etc. As the number of cancelled appointments and no-show’s decreases, revenues increase. Another advantage is that many of these services will integrate with your CRM and ERP software, thereby automating the process.

In addition, SMS text campaigns have a proven track record of increasing the sales of products. If you’re clearing out inventory or offering special pricing on food, clothing, hardware, etc., there’s a good chance some of your customers would opt into these messages. Text campaigns for products should never be relied upon as the only marketing campaign strategy, but used sparingly, they can increase your revenues.

Email Campaigns

Email Marketing Software is ubiquitous. We recommend developing a marketing plan for your business before choosing the platform. There are many questions to answer before choosing the one that will work best for you. For instance, do you want a signup form to integrate with your website? How important is the design interface? Do you want to send out newsletters, integrate with your CRM or e-commerce site, or have access to AI tools? It’s best to develop a plan first and choose the best platform, rather than switching over to another one down the road.

SUURV marketing is unique in that we want to understand how your business operates before delivering a cookie-cutter marketing plan that doesn’t fit your expectations or goals. We know that if we help you succeed, our relationship will last a long time. We would love to talk with you more about this. Please call (210) 874-5900 or fill out our contact form by clicking here.